Renaissance Accelerated Math assignments are missing some symbols or
have strange characters in place of the symbols, when printed from Macintosh
computers. This may occur for assignments that are direct-printed after scoring
a card in AccelScan, and also for assignments that are printed or reprinted
from the Assignment Book.
This may occur if Adobe Reader is not installed on an OS X
computer, and the built-in Preview application is used instead. It may also
occur if the AccelScan software has been copied from another location, instead
of running the installer.
Note: If you are seeing this issue on Windows
computers, see KB article #5027514.
Generate a report in your Renaissance application. If it opens in the
browser using Adobe Reader, its probably not an issue with Adobe. If it will
not display, or displays in the browser using Preview, install or reinstall
If you have ruled out an issue with Adobe Reader, reinstall
the AccelScan software. If the issue occurs when direct printing from the
Assignment Book, reinstall the latest RLPrint Plugin.