Product: Renaissance, Renaissance Accelerated Math, Renaissance Accelerated Reader, Renaissance English in a Flash, Renaissance Home Connect, Renaissance MathFacts in a Flash, Renaissance Star Custom, Renaissance Star Early Literacy, Renaissance Star Math, Renaissance Star Reading
Platform: Macintosh, Windows
Last Updated: 11/19/2020
Issue:
Allowing access to Renaissance resources for your Renaissance web-based software.
Resolution:
Your district or school network may have a firewall, proxy server, or content filtering software that could prevent access to resources that are used by your Renaissance web-based software. To be sure the software functions as designed, you should whitelist (add as allowed resources) the list of domains below within your firewall, proxy, or content filtering software. Be sure to allow inbound and outbound http and https communication.
If renaissance-go.com is part of your Renaissance site address, you must also allow WebSocket traffic in order for some areas of the software to function properly, including Star CBM and generating PDFs from reports.
Note: Some firewall, proxy, or content filter vendors use different syntax for wildcard domains. If you are having difficulties whitelisting the domains, please contact your vendor for assistance.
*.renlearn.com
*.renlearn.co.uk (if renlearn.co.uk is part of your Renaissance site address)
*.renlearn.com.au (if renlearn.com.au is part of your Renaissance site address)
*.renlearn.co.kr (if renlearn.co.kr is part of your Renaissance site address)
*.renaissance.cn (if renaissance.cn is part of your Renaissance site address)
*.renaissance-go.com (if renaissance-go.com is part of your Renaissance site address) Note: Added October 2017
*.appsync-api.us-east-1.amazonaws.com (if zone05, zone51, or zone53 is part of your Renaissance site address) Note: Added September 2020
*.iot.us-east-1.amazonaws.com (if zone05, zone51, or zone53 is part of your Renaissance site address) Note: Added September 2020
*.appsync-api.us-west-2.amazonaws.com (if zone08, zone20, zone50, or zone52 is part of your Renaissance site address) Note: Added September 2020
*.iot.us-west-2.amazonaws.com (if zone08, zone20, zone50, or zone52 is part of your Renaissance site address) Note: Added September 2020
*.renlearnrp.com
*.renaissance.comajax.googleapis.com
ajax.aspnetcdn.com
*.pendo.io
cdnjs.cloudflare.com (if renaissance-go.com is part of your Renaissance site address)
fonts.googleapis.com (if renaissance-go.com is part of your Renaissance site address)
Also include the following domains if you want to allow students/teachers to access any of these third party instructional resources:
betterlesson.com
engageny.org
khanacademy.org
media4mathplus.com
oercommons.org
sascurriculumpathways.com
youtube.com
knov8.services
Note: If your hosted URL begins with 'https://global-zone' and you're using Lightspeed, you will also need to exclude these domains from decryption in order to properly allow access. To exclude from decryption, access the Relay.school Website, then go to Global-Settings-General and go to the section called 'Exclude from Decryption'. Add the domains listed in this document.
By User-Agent
If you filter internet traffic by user-agent, you may need to allow access to the following depending on what software and devices are used within the schools:
Software | User-agent | Purpose |
RPGateway.exe | RPGateway | Handles Renaissance MathFacts in a Flash wireless internet communications (student use). |
Renaissance Responder Scoring Software | Renaissance Responder | Used to score Renaissance Accelerated Math assignments using Renaissance Responder Scoring Devices or NEO 2s. |
AccelScan | AccelScan | Used to score Accelerated Math assignments using an AccelScan scanner. |
Keywords: 9345286, ZKBClientServer, RenaissanceGrowthPlatform, RenaissancePlacePlatform
Renaissance, Renaissance Accelerated Math, Renaissance Accelerated Reader, Renaissance English in a Flash, Renaissance Home Connect, Renaissance MathFacts in a Flash, Renaissance Star Custom, Renaissance Star Early Literacy, Renaissance Star Math, Renaissance Star Reading are trademarks of Renaissance Learning, Inc. and its subsidiaries, registered, common law, or pending registration in the United States and other countries.
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